Privacy Policy
Effective Date: [19.12.2024]
At HeavyMachines UK we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services, including the rental of excavators and loaders.
By using our services, you agree to the practices described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect various types of information to provide you with the best possible experience:
  • Personal Information: When you rent equipment, we may collect your name, address, phone number, email address, and payment information.
  • Technical Data: We automatically collect information such as your IP address, browser type, operating system, and usage data when you access our website.
  • Cookies: We use cookies to enhance user experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings if you prefer not to have them stored.
2. How We Use Your Information
We use the information we collect for the following purposes:
  • To Provide Services: Your personal information allows us to process equipment rentals, deliver machinery to your location, and contact you regarding any updates or issues.
  • Customer Support: We may use your contact details to resolve any questions, issues, or complaints you may have.
  • Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates related to our services. You can opt-out of marketing communications at any time.
  • Website Improvement: We use technical data and cookies to enhance the functionality and performance of our website.
3. How We Protect Your Information
We implement a variety of security measures to ensure your personal data is protected. These measures include:
  • Data Encryption: We use SSL encryption to secure your personal information during transmission.
  • Restricted Access: Access to your information is limited to authorized personnel who need it to perform their duties.
  • Regular Audits: We perform regular audits to ensure our security practices are up to date.
4. Sharing Your Information
We respect your privacy and do not share your personal information with third parties, except in the following circumstances:
  • Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processing, delivery services).
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights, prevent fraud, or comply with legal proceedings.
5. Your Rights
You have the right to:
  • Access Your Data: You can request a copy of the personal data we hold about you.
  • Update or Correct Your Data: If your personal information is incorrect or incomplete, you can request corrections.
  • Delete Your Data: You may request that we delete your personal data, subject to certain conditions (e.g., legal obligations).
  • Opt-Out of Marketing Communications: You can withdraw consent for receiving marketing communications at any time.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Address:
HeavyMachines UK
Unit 12, Industrial Park, London Road, London, E1 4AA, United Kingdom
Email:
[email protected]
Working Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: Closed
Made on
Tilda